Frequently Asked Questions

Very Important 

Please DO NOT contact us by phone, we use an answering sevice and can not always guarantee we will respond to you in a timely manner 

Please email us on or use the Contact Form

Please make sure to include your order number and you address and full details of the problem, this way we can help you as efficiently as possible 


How long will my order take to be delivered? 

Shipping will depend on your location. On receipt of your order, we will process it within 24 hours, often within hours. Our warehouse will aim to dispatch on the same day or within 24 hours. Your order will be sent standard delivery unless otherwise stated.


The Tropical Travel Pack

Why are you giving the Travel Pack away for Free? 

We want to introduce our customers to our latest collection and we feel the best way to do this is to allow our customers to try them. We believe you are going to love them as much as we do!

Why are you charging $4.95 S&H?

We need to cover the cost of shipping, packaging and also our staff costs. There is no cost to you for the product, we are giving the pack to you for free, so you are paying for the product but unfortunately as we are a small business we could not cover the shipping cost as well. You are getting a great deal and we think you will be very happy with your pack:)


Still Have Questions? 

Contact us here